Appoint Group

Privacy Policy

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APPOINT GROUP PRIVACY POLICY

Appoint Group is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, either directly or knowledgably through a third party, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Under the General Data Protection Regulation (GDPR), all businesses are required to inform you of certain information regarding how your information is obtained, stored and used.

Who we are

Appoint Group ('we' or 'us') are a 'data controller' for the purposes of the Data Protection Act 1998, (i.e. we are responsible for, and control the processing of, your personal information). We provide work-finding services to both Candidates (job-seekers or people passively interested in employment opportunities) and Clients (hiring businesses) as part of our business and we use personal data and information to be able to provide these services. We often need to check the identity of candidates, their right to work and qualifications as well as process pay and manage entitlement to certain statutory rights. It is in the legitimate interest to all parties involved that we can control and process personal data.

Information we collect

a) Personal information you provide to us

We are likely to collect, request or store some or all of the following personal information that you provide to us to enable us to provide you with work-finding services:

  • Your Name
  • Contact Details
  • Employment History
  • Salary or Earning History
  • Whether you hold a Criminal Record
  • Proof of Identity
  • Right to work in the UK
  • Qualifications
  • Information stemming from general conversation about your past employment and your future employment aspirations or criteria

Some examples of when we collect this information include:

  • When you apply for a vacancy to us, either through our own website or through a job board
  • Information disclosed to us via email, text, WhatsApp, Fax or over the telephone, during the course of the recruitment process

b) Personal information provided by third parties

We may receive information about you from other sources including, for example, job boards, or social media sites such as LinkedIn etc. This information may include:

  • Your Curriculum Vitae including any employment history or other personal information that you have included within the document
  • Additional information related to your employment interests, such as where you wish to work geographically, the nature of the work you are looking for, your salary expectations or preferences, your availability for employment or period of notice etc.

We will add this information to the information we hold about you for the following purposes:

  • To assist you in finding your ideal employment opportunity
  • To occasionally keep you informed of opportunities that we think will interest you specifically, based on the information you have provided to us about what you are looking for or interested in.

c) Sensitive personal information

Sensitive personal information includes any information which relates to the following:

  • Your ethnic origin
  • Your political opinions
  • Your religious beliefs
  • Whether you belong to a trade union
  • Your physical or mental health or condition
  • Your sexual life, and
  • Whether you have committed a criminal offence

Sensitive information will be kept to an absolute minimum, though in certain instances we may be obliged to request that you provide certain sensitive information. If we do, in every instance we will explain why we are requesting it and how we intend to use it. We will only collect your sensitive personal information with your explicit consent.

An example of when we would need to request sensitive information would be:

  • If you wish to work with vulnerable people, we will need to discuss with you whether you have ever been convicted of a crime.

d) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

  • shall consent on their behalf to the processing of their personal data;
  • shall receive any data protection notices on their behalf;
  • shall consent on their behalf to the transfer of their personal data abroad;
  • and shall consent on their behalf to the processing of their sensitive personal data.

e) Monitoring and recording communications

We may monitor communications such as emails and telephone calls for the following purposes:

  • Training and staff development
  • To clarify information if we believe we have recorded it incorrectly

f) Cookies and similar technologies

A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.

For example, we may use cookies to monitor and/or collect the following information:

  • How many times a user visits a site
  • Which pages are most popular
  • Traffic Data in general
  • Geographical traffic information

This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result. For further information on our use of cookies, please see our Website cookie policy. For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.


How we use the information we collect

We will keep your personal data on file for the purposes of either actively finding you employment or from time to time letting you know about potential job opportunities nearby. We’ll only contact you about the type of roles you’ve told us you’re interested in. Your information will never be shared with any 3rd party without your expressed, specific permission and knowledge.

We may also use automated searching within our database to help us find your details when working on specific roles. Equally, when searching for suitable roles or opportunities for you, we may also use automated searches to help us put you in touch with suitable potential employers.

Who your information may be shared with

On occasions we may legitimately need to share your information with other organisations. These might include:

  • Umbrella or payroll organisations (Only applicable to those seeking temporary / agency / contract roles)
  • Our bank providers
  • Accounting software companies
  • Email marketing companies such as Mailchimp, for example
  • Our clients, the companies that use our services to help them seek suitable potential employees for them.

We will only ever send your information to potential hiring companies after obtaining your explicit, specific consent to do so. In other words, you will never be in the dark over which companies your details have been submitted to and will always remain in full control over which companies we share your data with.

In very rare circumstances, all businesses may be required by certain law enforcement agencies in connection with any investigation to help prevent unlawful activity.

Marketing

In order to effectively provide you with work-finding services, we will occasionally need to send you information which may be of interest to you. Such information may be sent by post, email, telephone, text message or via social media, and may include information about companies, jobs or relevant marketing information which we believe will be of specific interest to you. You can opt out at any time (see 'What rights do you have?' below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want, you can contact us using the details provided below.

Keeping your information secure

We will use technological and organisation measures to keep your information secure. These measures may include the following examples:

All data is stored on secure servers which are username and password protected. The business operates a strict information security policy for all operators or users of your information.

While we will use all reasonable efforts to secure your personal data, much of the information related to you will have been received via the internet. You acknowledge that the use of the internet can never be entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

How long will we keep your details?

As is required by the Conduct Regulations (2003), we are required to keep your details for a minimum of 1 year following the provision of ‘work-finding services.’ In certain circumstances, we may keep your details for up to 6 years after we have last provided work-finding services to you. Please see ‘What rights do you have?’ below should you prefer that we don’t hold your details for this length of time.

What rights do you have?

Right to request a copy of your information

You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of any specific information, or all of the information we hold related to you, please:

  • email, call or write to us (using the contact details below)
  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
  • let us know the nature of the information you want a copy of

With the exception of repeated, un-warranted subject access requests, this service is provided free of charge.

Right to correct any mistakes in your information

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:

  • contact us using the contact details below
  • let us have enough information to identify you (e.g. account number, username, registration details), and
  • let us know the information that is incorrect and what it should be replaced with

Right to ask us to stop contacting you with direct marketing

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:

  • email, call or write to us (using the contact details below)
  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
  • let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone)

From time to time we may also have other methods to unsubscribe from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

Right to be forgotten

You can request that we erase your information in its entirety. If you invoke this right, unless we are legally required to retain your information or have a significant legitimate interest to do so, your information will be removed in its entirety.

There are some instances where we would legally have to reject such a request, for instance where we are legally required to keep certain business financial information which may relate to you in some way, or where we are required to retain them under the Conduct Regulations (2003).

Please be aware that if we do remove your details, this means that we might come across them again in future (perhaps on a job board online) and contact you again without the knowledge that you were ever on our database previously. Therefore, it may be more convenient for you to ask us not to contact you, rather than remove you completely. We will of course stop contacting you if you ask us not to.

Changes to the privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. The latest version of our policy will always be displayed at www.appointgroup.co.uk/privacy_policy.

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:

Appoint Group

Burlington House

Botleigh Grange Office Campus

Grange Drive

Hedge End

SO30 2AF

 

  • +44 (0)1489 799959

We may record calls for quality and training purposes.

Calls will be answered at the following times:

Monday - Friday / 8.30am - 5.30pm

Excludes bank holidays and the period of time in between Christmas and New Year.

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